CBS Audio Visual Services
FAQ's and Full Scale Event AV Technical Support Solutions
Do We Provide Delivery, Set-Up and Onsite Technical Support?
Yes, CBS Audio Visual Services removes the barrier for clients forced to pay expensive in-house Audio Video patch fees by providing full Audio Video and lighting gear that works as an independent ecosystem from the in-house Sound and Audio equipment. We provide 2 effective solutions below based on your unique requirements:
1) Delivery, set-up, testing and post-event dismantling if you do not require on-site technical support
2) Full-spectrum Audio Visual Solutions for mission-focused events with stakeholders focused on the best outcome and ROI
How Do I Negotiate to bring in CBS Audio Visual Services as my preferred vendor?
Below is a Venue Negotiation Toolkit you can try to use:
1. The "Right to External Selection" Clause
The most important step is ensuring you or the client you represent has the right to choose their partner without being penalized.
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The Point: Establish that the venue is a facility provider, not a production manager.
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Negotiation Phrase: "We reserve the right to utilize CBS Audio Visual Services as our production partner. Any language requiring us to use the 'preferred' vendor for equipment or labor must be struck from the agreement."
2. Eliminating "Shadow Labor" or Liaison Fees
Venues often try to charge for an in-house "Shadow Technician" to "monitor" the outside vendor.
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The Point: CBS is a full-service, asset-based company with its own qualified technicians.
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Negotiation Phrase: "Our production partner, CBS, is a self-contained, full-service entity. We will not pay for 'supervisory' or 'liaison' labor from the in-house provider as CBS provides its own onsite project management."
3. Waiving the "Patch-In" Fee (The CBS Advantage)
Since you bring your own sound and video assets, you don't need their infrastructure.
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The Point: Why pay for a connection you aren't using?
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Negotiation Phrase: "We will not be utilizing the venue's built-in sound, video, or rigging points. Therefore, all 'patch fees,' 'hook-up charges,' or 'infrastructure access fees' shall be waived in full."
4. Load-In and Loading Dock Access
In-house vendors sometimes try to block dock access or charge "handling fees" for outside gear.
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The Point: Secure equal access to the facility.
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Negotiation Phrase: "The client and their chosen vendor (CBS) shall have complimentary, unobstructed access to the loading dock and freight elevators during the contracted load-in/load-out window. No 'drayage' or 'handling fees' will apply."
5. WiFi and Power Transparency
Venues often hide AV costs in the "Internet" or "Dedicated Power" line items.
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The Point: Get a flat rate for utilities that isn't tied to the AV provider.
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Negotiation Phrase: "Power and internet requirements are to be billed at standard facility rates and will not be subject to surcharges or 'management fees' imposed by the in-house AV provider."
CBS Audio Visual Services is a key Audio Visual Partner in the full-spectrum strategic planning and event AV production for conference, corporate and public events in Toronto, GTHA, York Region, Durham Region, Peel Region, Halton Region, Hamilton, Niagara Region, Region Of Waterloo, London, Dufferin County, Simcoe County, Barrie, Orillia, Muskoka and across Ontario.
Pro Audio and Video Solutions
We have presentation videos with sound, can we connect the sound to the main speakers and the video on the screens?
Yes, CBS Audio Visual Services provides market leading pro-audio video integration solutions for dynamic presentations whether it's a town hall meeting, product launch or a training program, we ensure high quality sound output for stakeholders to have the best experience during the event.
We have panel discussion sessions that require multiple microphones and fireside chats, will it be an issue?
At CBS Audio Visual Services, we are market leading pro-audio specialists with vast experience in successfully managing panel presentations of various sizes in different commercial venues such as Golf Club and Event venues, Metro Toronto Convention Centre, Ritz Carlton, Hotel Conference and Ballrooms, Office commercial spaces, Banquet Halls, Toronto Congress Centre, Toronto Convention Centre and more. No issues to worry about, with our comprehensive consultation we will be best positioned to suggest the right professional microphone selection suited for your desired goal.
$$$ What if I have a way cheaper offer, are your AV Services affordable? What are your payment options?
Budget is based on the value placed on the desired outcome, and what that desired goal means to the stakeholders. CBS Audio Visual Services provides tailored professional packages inspired by your desired goal that determine the service level deliverables to enhance your corporate brand image on every public stage. We always work with our clients to create the best AV packages that meet their budgets when possible. Our payment options are Direct Deposit, Online Credit Card, E-transfer or Cash. We also accept AMEX (American Express) online credit card payments.
Our event has a large guest list in a large space, can you provide enough good sound that will cover the room?
Yes, CBS Audio Visual Services provides adequate sound solutions to ensure good speaker placement and spacing, high fidelity room audio fillers, stage sound monitors and packaged with our AV technical expertise, our team ensures the right balanced sound levels are maintained for a successful corporate event.
Do you have the capability to seamlessly switch between different presentations from multiple laptops? Do you also provide laptop rentals?
Yes, CBS Audio Visual Services has the resources to connect MacBook's, Windows laptops and full desktop computers for centralized presentation management solutions. Yes we also provide Windows laptop rentals to provide you with the convenience of not having to carry too many things. We offer premier seamless video switching for multiple keynote presenters without screen blackouts.
Our venue requires an insured AV service provider, are you insured?
Yes CBS Audio Visual Services if insured to operate in commercial event spaces.
Do you have over the counter rental services?
No, CBS AV Services does not offer over the counter AV equipment rental pick-up options, if you do not require on-site support during the event, we provide AV equipment rental delivery, set-up, testing and post-event dismantling or pick-up. We provide value based professional AV Services for high stakes events that require great results.
Dual Language Presentations, can we simultaneously present slide shows in 2 different languages?
Yes, CBS Audio Visual Services does provide dual language presentation options which sets us apart from some of our competitors and making us a reputable local market-leading audio video service provider across Ontario.
We want a one stop solution, do you have third party partners incase we need extra resources you may not have?
Yes, CBS Audio Visual Services has third partners that also rely on us for AV equipment and for event AV service support reinforcement needs.
Do you provide AV Services for outdoor corporate events and Press Conferences where there's no power supply? Do you have generators?
Yes, CBS Audio Visual Services provides generator rentals for outdoor corporate events in venues without electrical power supply.
Will you show up if we book your AV services?
Yes, CBS Audio Visual Services provides guaranteed AV Services whether your office is in Downtown Toronto but your event is in Mississauga or or whether you booking from Oakville but your event is in Niagara Falls. Our Google 5 star reviews are a testament to satisfied clients that partnered with us and they received guaranteed AV Support solutions. From Milton to Niagara Falls, Downtown Toronto to York Region, Scarborough to Oshawa, Vaughan to Barrie, Orillia to Muskoka and across Ontario, clients choose CBS Audio Visual Services for unmatched reliability for our turnkey market-leading event AV production services.
Last Minute Bookings: Do you accept last minute bookings?
Depending on the nature and scale of your event it may or may not be possible. Some events require proper consultation, resource planning and extensive setup needs. If its a small to intermediate request within 72 hours and 5 days within minimal needs then yes, if the calendar event date is open we can accept the last minute booking request.
If we rent AV equipment for delivery and set-up, do you pick up soon after the event ends or next day?
CBS Audio Visual Services provides on-time post-event AV equipment dismantling and pick-up services. We always encourage the host to make proactive pre-arrangements with the venue to account for adequate time requirements to clean out AV equipment in a safe manner.
Our event is going to be in a limited space venue, most likely a restaurant but projectors and screens won't fit. Do you have presentation solutions?
Yes, CBS Audio Visual Services provides premier AV Solutions for corporate events in intimate spaces where space is limited. We provide full spectrum Flat TV Screen rental solutions (medium and large sizes) that are a perfect solution for HD presentation quality in small venues and large venues for corporate events.