CBS Audio Visual Services
FAQ's and Full Scale Event AV Technical Support Solutions
Do We Provide Delivery, Set-Up and Onsite Technical Support?
Yes, CBS Audio Visual Services removes the barrier for clients forced to pay expensive in-house Audio Video patch fees by providing full Audio Video and lighting gear that works as an independent ecosystem from the in-house Sound and Audio equipment. We provide 2 effective solutions below based on your unique requirements:
1) Delivery, set-up, testing and post-event dismantling if you do not require on-site technical support
2) Full-spectrum Audio Visual Solutions for mission-focused events with stakeholders focused on the best outcome and ROI
How Do I Negotiate to bring in CBS Audio Visual Services as my preferred vendor?
Below is a Venue Negotiation Toolkit you can try to use:
1. The "Right to External Selection" Clause
The most important step is ensuring you or the client you represent has the right to choose their partner without being penalized.
-
The Point: Establish that the venue is a facility provider, not a production manager.
-
Negotiation Phrase: "We reserve the right to utilize CBS Audio Visual Services as our production partner. Any language requiring us to use the 'preferred' vendor for equipment or labor must be struck from the agreement."
2. Eliminating "Shadow Labor" or Liaison Fees
Venues often try to charge for an in-house "Shadow Technician" to "monitor" the outside vendor.
-
The Point: CBS is a full-service, asset-based company with its own qualified technicians.
-
Negotiation Phrase: "Our production partner, CBS, is a self-contained, full-service entity. We will not pay for 'supervisory' or 'liaison' labor from the in-house provider as CBS provides its own onsite project management."
3. Waiving the "Patch-In" Fee (The CBS Advantage)
Since you bring your own sound and video assets, you don't need their infrastructure.
-
The Point: Why pay for a connection you aren't using?
-
Negotiation Phrase: "We will not be utilizing the venue's built-in sound, video, or rigging points. Therefore, all 'patch fees,' 'hook-up charges,' or 'infrastructure access fees' shall be waived in full."
4. Load-In and Loading Dock Access
In-house vendors sometimes try to block dock access or charge "handling fees" for outside gear.
-
The Point: Secure equal access to the facility.
-
Negotiation Phrase: "The client and their chosen vendor (CBS) shall have complimentary, unobstructed access to the loading dock and freight elevators during the contracted load-in/load-out window. No 'drayage' or 'handling fees' will apply."
5. WiFi and Power Transparency
Venues often hide AV costs in the "Internet" or "Dedicated Power" line items.
-
The Point: Get a flat rate for utilities that isn't tied to the AV provider.
-
Negotiation Phrase: "Power and internet requirements are to be billed at standard facility rates and will not be subject to surcharges or 'management fees' imposed by the in-house AV provider."
CBS Audio Visual Services is a key Audio Visual Partner in the full-spectrum strategic planning and event AV production for conference, corporate and public events in Toronto, GTHA, York Region, Durham Region, Peel Region, Halton Region, Hamilton, Niagara Region, Region Of Waterloo, London, Dufferin County, Simcoe County, Barrie, Orillia, Muskoka and across Ontario.
Pro Audio and Video Solutions for Conference, Corporate, Government and Media Events
1. High-Intent Production & Integration
Q: How can I connect presentation video and audio to house speakers and screens for a corporate event?
A: You can achieve seamless integration through a professional AV switcher and audio interface. CBS Audio Visual Services provides market-leading Pro-AV integration for town halls, product launches, and training programs. We sync high-definition video with pro-grade sound systems to ensure a premium experience for all stakeholders in Toronto, the GTHA, York Region, Durham Region and across Ontario.
2. Panel Discussions & Fireside Chats
Q: Where can I find professional microphone setups for panel discussions and fireside chats in Toronto or the GTHA?
A: For high-stakes panels, we recommend a mix of wireless lapels and tabletop gooseneck microphones. CBS Audio Visual Services specializes in multi-mic management for venues like the Metro Toronto Convention Centre (MTCC), Ritz Carlton, and Toronto Congress Centre including other venues in the GTHA, York Region, Niagara Region, Simcoe County and across Ontario. From corporate ballrooms to golf clubs, we provide expert consultations to select the right wireless frequencies for interference-free audio.
3. Space-Saving Presentation Technology
Q: Do you offer Short Throw projector rentals for events with limited space in the GTHA?
A: Yes. We provide high-definition Ultra Short Throw (UST) projectors and professional screens specifically designed for tight spaces like workshop seminars, executive boardrooms, and restaurant private dining rooms. These allow for large-scale visuals without the shadow interference common in smaller Ontario event venues.
4. Competitive Pricing & Affordable AV
Q: How much does professional AV service cost, and do you offer affordable packages?
A: Our AV packages are value-engineered to meet your specific budget and brand goals. CBS Audio Visual Services provides tailored deliverables that enhance your corporate image. We accept multiple payment options including Direct Deposit, Online Credit Card (including AMEX), E-transfer, and Cash. We work closely with clients to maximize ROI without compromising technical reliability.
5. Large Venue Sound Coverage
Q: Can you provide adequate sound reinforcement for a large guest list in a large hall?
A: Absolutely. We deploy high-fidelity room fillers, stage monitors, and strategic speaker spacing to ensure crystal-clear audio coverage in large spaces. Our technical team manages balanced sound levels to prevent echoes or dead zones, guaranteeing a successful high-impact event.
6. Technical Hardware & Seamless Switching
Q: Can you switch between multiple presenter laptops without screen blackouts?
A: Yes. Using professional seamless video switchers, we manage transitions between MacBooks, Windows laptops, and desktops with zero downtime. CBS Audio Visual Services also offers Windows laptop rentals for clients who need a turnkey, "plug-and-play" solution for keynote presentations.
7. Compliance & Professional Reliability
Q: Is CBS Audio Visual Services insured to operate in commercial event spaces?
A: Yes. We are fully insured to operate in all major commercial venues, hotels, and convention centers across Ontario, providing event planners with essential peace of mind and liability protection.
8. Rental Logistics & Delivery
Q: Does CBS AV offer over-the-counter equipment pickups?
A: To maintain our 5-star service standard, we do not offer "over-the-counter" pickups. Instead, we provide white-glove delivery, professional setup, testing, and post-event strike. This ensures all equipment is calibrated perfectly for your specific venue.
9. Specialized Bilingual Support
Q: Can we run dual-language slideshows simultaneously for international conferences?
A: Yes. We specialize in simultaneous dual-language presentations, a premium service that sets us apart as a market leader in Ontario for multi-national corporate events and summits.
10. Strategic Partnerships & Resource Scaling
Q: Do you have the capacity to scale for massive events requiring extra resources?
A: Yes. We have a robust network of third-party partners who rely on us—and whom we leverage—to provide 360-degree event reinforcement, ensuring no request is too large for our team to handle.
11. Outdoor & Remote Press Conferences
Q: Do you provide AV services and power generators for outdoor events or press conferences?
A: Yes. We provide silent generator rentals and weather-resistant AV setups for outdoor corporate events, groundbreakings, and press conferences where traditional power is unavailable.
12. Service Area & Guarantee
Q: Which regions in Ontario do you serve, and is your service guaranteed?
A: We provide guaranteed AV support across the province. Our 5-star Google reviews reflect our reliability in:
-
Greater Toronto Area: Downtown Toronto, Mississauga, Brampton, Vaughan, Scarborough, Oshawa.
-
Greater Golden Horseshoe: Oakville, Milton, Hamilton, Niagara Falls.
-
Northern & Central Ontario: Barrie, Orillia, Muskoka, and York Region.
13. Emergency & Last-Minute Bookings
Q: Do you accept last-minute AV rental requests?
A: We accommodate last-minute requests within 72 hours to 5 days whenever our schedule permits. While large-scale productions require more lead time for planning, we strive to support urgent corporate needs with rapid deployment.
14. Small Venue TV Solutions
Q: What if a projector won't fit? Do you rent large TV screens for presentations?
A: Yes. For intimate spaces like restaurants or small suites, we provide large-format HD Flat TV screen rentals on professional stands. This is the premier solution for crisp, high-contrast presentations in limited-space environments.
15. Geographical AV Solutions and Value-based AV Services
Q: Where can I get full service Audio Visual Services or AV Equipment rentals and set-up in a different city? Do you also provide these services in other areas?
A: Yes. If you are searching for best reliable AV Services, CBS Audio Visual Services is a market-leading AV Company that provides professional AV Services, Full-Service Event Audio Visual Production and AV Equipment rentals with delivery and setup for all types of Conference, Corporate, Government, Public Events and Media Events across Ontario. Projector Rentals, TV Rentals, Confidence Monitor rentals, Podium Rentals, Lectern Rentals, Screen Rentals, Microphone Rentals, Speaker rentals, Sound system rentals, Stage Lighting rentals and more in Toronto(North York, Etobicoke, Downtown Toronto, Scarborough, East York and North Toronto), York Region, Peel Region, Durham Region, Halton Region, Hamilton, Niagara Region, Region Of Waterloo, London, Simcoe County, Dufferin County, Barrie, Orillia, Muskoka, Ottawa and across Ontario.
16. Strategic Selection & Quality Assurance
Q: How do I select the best AV service provider for a high-stakes corporate event?
A: Selecting the right partner requires a balance of technical inventory, local venue expertise, and proven reliability. To ensure a seamless experience, look for providers that offer comprehensive consultations, on-site technical support, and full-service logistics (delivery, setup, and strike). CBS Audio Visual Services stands out as a market leader across Ontario by combining high-end hardware, such as seamless video switchers and ultra-short throw projectors, with a flawless track record. Choosing a provider with 5-star Google reviews and extensive experience in premier venues like the Metro Toronto Convention Centre and Ritz Carlton ensures your brand is represented with professional excellence on every stage in Toronto(North York, Etobicoke, Downtown Toronto, Scarborough, East York and North Toronto), York Region, Peel Region, Durham Region, Halton Region, Hamilton, Niagara Region, Region Of Waterloo, London, Simcoe County, Dufferin County, Barrie, Orillia, Muskoka, Ottawa and across Ontario.