
Rental policies
Online Mastercard/ Visa payments
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Online payments to be made 24 or 48 hours before event date to allow receipt process time.
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Bookings cancelled after online payments have been processed will result in 50% non-refundable fee
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Receipt copy for successful payments will be submitted via e-mail
Cash payments
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No deposit required for cash payments
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Cash payments to be made at time of delivery
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Partial payments not accepted, all payments to be made in full.
Delivery and Set up Service
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CBS Audio Visual Rentals is a mobile AV company. No personal pick up options.
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Accurate venue address details must be submitted. Redirecting delivery due to wrong details submitted will result in additional $20 delivery fee.
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Set up will be done only in the presence of a representative
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Delivery or pick up appointment changes must be communicated at least 3 hours before start of end of event
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Bookings outside 50 km range will result in additional $20 delivery fee including pick up