Rental policies
Online Mastercard/ Visa payments
  • Online payments to be made 24 or 48 hours before event date to allow receipt process time.

  • Bookings cancelled after online payments have been processed will result in 50% non-refundable fee

  • Receipt copy for successful payments will be submitted via e-mail

Cash payments
  • No deposit required for cash payments

  • Cash payments to be made at time of delivery

  • Partial payments not accepted, all payments to be made in full.

Delivery and Set up Service
  • CBS Audio Visual Rentals is a mobile AV company. No personal pick up options.

  • Accurate venue address details must be submitted. Redirecting delivery due to wrong details submitted will result in additional $20 delivery fee.

  • Set up will be done only in the presence of a representative

  • Delivery or pick up appointment changes must be communicated at least 3 hours before start of end of of event

  • Bookings outside 65 km range will result in additional $20 delivery fee including pick up